Custom Dragon Signpost Mini Stand, Personalized Metal Art for Library and Book Nook Decor, Signpost Gift for Book Lovers or Kids

Policies

SHIPPING INFORMATION

DOMESTIC SHIPPING (United States)

INTERNATIONAL SHIPPING

Please Note:
• Delivery Time = Handle Time + Shipping
• Time Cut-off Time: Orders placed after 7:00 p.m. EST will be handled the next day.
• Orders are not processed on weekends or holidays.
• During periods of high order volume, there may be delays in shipments by a few days. Please anticipate additional transit days for delivery. If there is a significant delay in the shipment process, we will promptly notify you via email or phone.
• For more details, please consult our shipping policy.

RETURNS AND REFUNDS

• RETURNS: Due to the personalization of our products for each customer, we do not accept returns.
• REPLACEMENT: We will ship a new item via standard shipping.
• REFUNDS: The refund will be processed within 5 business days.

How to Request a Replacement/Refund:

• Take clear photos/videos of the product and the Order Label/Cover Package on a flat, well-lit surface.
• Email support@craftnamesign.com, attaching the photos, and providing relevant details. We’ll respond within 24 hours, requesting further clarification if necessary.
• For more details, please consult our Returns and Refunds Policy.